Privacy policy
Effective Date: 14/11/2024
de Lacey jewellery (referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Details: Name, email address, telephone number, and postal address when you make a purchase or create an account.
Payment Information: Payment details provided during purchases are processed securely through third-party payment processors and are not stored by us.
Order Information: Details of purchases, including product details and order history.
Usage Data: Information about how you use our website, collected through cookies and similar technologies (see our Cookie Policy).
Communication Data: Any messages or feedback you provide when contacting us via email or our contact form.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
To Process Orders: To complete your purchase, arrange shipping, and provide customer support.
To Communicate with You: To send order confirmations, updates, responses to inquiries, and marketing communications (if you have opted in).
To Improve Our Website: To understand customer preferences, optimize site performance, and improve user experience.
To Comply with Legal Obligations: To meet our regulatory and tax obligations under UK law.
3. How We Share Your Information
We do not sell, rent, or trade your personal data. We may share your information in the following circumstances:
With Service Providers: We use trusted third parties (e.g., payment processors, couriers) to provide services on our behalf, who only have access to the information necessary to perform their duties.
For Legal Reasons: We may disclose your information if required by law, such as in response to a legal request, to protect our rights, or comply with a legal process.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes fulfilling our legal, accounting, and reporting obligations. If you wish for your data to be removed sooner, please contact delaceyjewellery@gmail.com.
5. Your Rights
Under UK GDPR, you have the following rights concerning your personal data:
Access: You may request a copy of the personal information we hold about you.
Correction: You may ask us to correct any inaccurate or incomplete data.
Deletion: You have the right to request the deletion of your data, subject to our legal obligations.
Restriction: You can request that we restrict the processing of your personal data.
Objection: You may object to processing your data for certain purposes, such as direct marketing.
Data Portability: You have the right to request the transfer of your data to another organization.
To exercise any of these rights, please contact us at delaceyjewellery@gmail.com. We will respond within 30 days as required by UK GDPR.
6. Security of Your Information
We implement appropriate security measures to protect your personal data. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and gather usage information. For more details, please refer to our Cookie Policy.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to read their privacy policies before providing any personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. The date of the latest revision will be noted at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
de Lacey Jewellery
delaceyjewellery@gmail.com